Limited Liability Warranty


Warranty Coverage

The WatchSmith warranty obligations are limited to the terms set forth below: The WatchSmith warrants our service and repairs against defects in new parts and workmanship for a period of 1 YEAR from the date of original purchase or repair. If a defect exists, at its option, The WatchSmith will either repair the product at no charge, using new or refurbished replacement parts, or refund the purchase price of the repair service. When a part is exchanged, any replacement item becomes your property, and the replaced item becomes The WatchSmith’s property.

Normal Wear

Mechanical watches are by nature delicate machines with many fragile moving parts working to show the correct time and additional complications. Occasional and accidental abuse can occur which might necessitate adjustment by a watchmaker. Your repair is warranted for 365 days against workmanship and functionality issues that may arise due to normal wearing conditions within the scope of a manufacturer’s original performance and specifications.

Exclusions and Limitations

This warranty applies to work performed or parts replaced by us only. This warranty applies only to the components which have been worked on during the repair.

If the watch casing is opened during the 1 year period, the warranty will be voided.

Case parts, crystals, winding and setting parts are not covered.

Water damage is also not covered in this warranty unless the timepiece is pressure certified by us.

This warranty does not apply to damage caused by accident, abuse or misuse